Sale Products are not able to be returned. A Sale Product is a non-full priced product that is discounted prior to the customer adding any discount code. Free products included in your order as a part of a sale or promotion are not able to be returned. To view our entire return policy click here.
Every order that contains a pre-order product in its cart will be shipped to you on May 2nd, 2020. If you mixed in stock products and pre-order products in your order, the in stock products will be shipped to you immediately and the pre-order products will be shipped to you on May 2nd, 2020. You may cancel your pre-order at any time prior to notice of shipment. If you do so prior to our notice of shipment, your pre-order will be cancelled and you will receive a full refund. The customer is responsible for double checking their shipping address (correct street address, apartment number, zip code, etc.) prior to placing their order. Shipping address change requests are honored only prior to notice of shipment.