- We offer 45 day returns for United States and International customers. Return requests must be submitted within 45 days starting from the fulfillment date of your order. One return request (the use of one return shipping label) is allowed per order.
- The cost of your return shipping label will be deducted from your refund.
- Returned products must be unworn, unwashed, have all tags still attached, and have the original order receipt included.
- Exchanges are not part of our return policy.
- For purchases made by part debit/credit card, part gift card, the refund will be applied to the gift card first.
- Free products received from sales and giveaways cannot be returned for cash value or store credit.
- Orders placed separately cannot be returned as one.
Request and manage your return by logging into your KEFI customer account. Login here: account.kefiusa.com